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Warp Managed IT Referral Programme

Terms and Conditions

1. Definition and Interpretation. 

This Warp Managed IT Referral Programme Agreement (“Agreement”) is entered into by Warp Development PTY Ltd. (“Warp”) and the referring party executing this Agreement (“Participant”). This Agreement governs Participant’s participation in the Warp Referral Programme described herein (the “Programme”). You represent and warrant that: (i) you have full legal authority to enter into this Agreement; (ii) you have read and understand the Agreement, and (iii) you agree to the terms of this Agreement. If you do not have legal authority to enter into this Agreement or do not agree to these terms, please do not participate or click to accept this Agreement. 

This Agreement is effective between Participant and Warp as of the date Participant electronically accepts this Agreement. 

“Eligible Referral” means an eligible new customer lead for the purchase of the Managed IT Services directly from Warp, excluding Ineligible Referrals.

“Participant” means a member of the Programme with a primary place of business or residence in the Territory that is a business, entity, or other individual with a valid tax ID number but may not include (i) government officials, government owned or -controlled entities and any of their employees, (ii) political parties and candidates, and (iii) representatives, agents, or employees of Warp.

“Referral” is a new customer lead for Warp Managed IT Services submitted by Participant, via its Managed IT Services Department, to Warp.

“Referral Reward” means the once-off commission to be paid by Warp to Participant for Eligible Referrals that result in a Valid Transaction.

“Territory” is limited to the geographic regions in the Republic of South Africa.

“Valid Transaction” is a new signed 12-month Warp Managed IT Service Level Agreement (An SLA with a minimum of 5 users), signed with a Referral

2. Program Overview. 

In compliance with this Agreement, Participant will promote the Services only to Eligible Referrals whose principal place of business is located in the Territory. Participant will not market the Services to any Ineligible Customers. 

3. Termination and Modification of Terms. 

Warp may at any time and in its sole discretion: (i) modify or update the terms of, including but not limited to, the Programme, this Agreement, Incentives (and their governing terms and conditions) and will make such modified or updated terms available in writing, or (ii) revoke a Participant’s account, and/or terminate Participant’s participation in the Programme in its entirety.

4. Rewards.

  • 4.1 Referral Rewards. Warp will provide a once-off commission payment to a Participant for each Eligible Referral’s Valid transaction signed.  

  • 4.2. Reward Process.For Participant to receive any Referral Rewards, Participant must first complete the required participant reward form as required by Warp.

  • 4.2.1 Warp will send the Referral reward as a once-off commission payment to Participant as per details provided in the participant reward form. The Referral Reward is exclusive of VAT. Referral Rewards will be issued to the Participant on a once-off basis.

  • 4.2.2 Referral Rewards will only be issued to the Participant on conclusion of a valid transaction – a new signed 12-month Warp Managed IT Service Level Agreement (SLA with minimum of 5 users)

  • 4.2.3 Referral commissions are paid to the Participant after the referrer has maintained their Warp account in good standing for (3) three calendar months.

  • 4.2.4 All amounts referenced or rewards under this Agreement are in South African Rands unless Warp notifies otherwise.

  • 4.3. Participant is solely responsible for ensuring its account information is accurate and current. Warp will not be responsible for any rewards not received due to Participant failing to provide accurate and complete account information, or any other relevant or required information.

  • 4.4. Warp reserves the right, in its sole discretion, to change the terms and conditions of the rewards payment process to Participant.  

5. Term and Termination. 

The SLA Term will continue for 12-months (twelve months) or until terminated by either party as provided herein. Either party may terminate this Agreement with or without cause upon written notice to the other party (email notice permitted). Upon any termination or expiration of this Agreement, all licenses and rights granted will terminate and each party will have no right to use the features of the other party. In the event of a termination by the client prior to fulfilling (3) three months of the SLA, the participant will be notified, and the referral rewards or commission will not be paid. The Participant will only receive Referral Rewards or commissions after the referrer has maintained their Warp account in good standing for (3) three calendar months. Termination notices to Warp must be sent via email and given with a 30-day (Thirty day) notice period.

5. Governing Law and Arbitration.

5.1 Governing Law. All claims arising out or relating to this agreement, terms and conditions or any related Warp products or services (including any dispute regarding the interpretation or performance of the agreement) (“dispute”) will be governed by the laws of the Republic of South Africa